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For that reason, some people are ready to sacrifice convenience over complex answers from the support team. Live chat is almost always the best option for people who want to get the fastest responses. However, it is important to point out that this feature, regardless of its promptness, still doesn’t lack in-depth and comprehensive answers. A couple of times, when we had to contact the broker, we received very helpful responses that were also quite friendly. The next section, and the one that is no less important than the educational section, is research. Some people believe that online trading and gambling are very similar to each other, simply because they rely much on chance.

Trading Fees

  1. When it comes to data protection, XM broker does not disclose users’ private information and strives to provide them with the best possible trading conditions.
  2. The customer service is very responsive and patient with beginners on the site.I also like that the reviews I read are very positive.
  3. InvestorPlace Earnings is a project that leverages data from TradeSmith to automate coverage of quarterly earnings reports.
  4. I am impressed with these indicators and certainly see how they can help spot market movements.
  5. To top it all off, XM features licenses from five individual regulatory jurisdictions, among which there are the UK, Cyprus, Australia, etc.
  6. To give beginner brokers an extra level of security, all ThinkMarkets clients receive negative balance protection.

When it comes to phone calls, you’re not getting as fast responses as with live chat – it usually takes 10 minutes for the support team to answer your call. However, the same level of professionalism was also visible for this contacting method. When it comes to trading Forex, it is absolutely crucial to follow all of the major economic developments that affect currency prices. With XM, you’re getting the most up-to-date market news from the broker’s own writers, who directly take those news from trusted publications.

What types of forex pairs can I trade with XM?

Please reply to our private message with your personal details so we can investigate this matter further and provide a resolution. Hi MELUSI NXAMALALA,We’re thrilled to hear about your positive experience with Sarah! 😊 At XM, we pride ourselves on providing exceptional customer service, and we’re glad that Sarah was able to assist you promptly and effectively. Thank you for your kind words, and if you ever need further assistance, don’t hesitate to reach out. Could you please reply to our private message with your personal details so we can review your case in our system?

The Company. Security Of Funds

As with most regulated platforms, XM broker requires your personal information and details while setting up an account. You will need to provide accurate information as these will be verified later using a government-issued ID. Depositing and withdrawing funds with XM is a convenient and secure process. xm forex broker review The broker offers a variety of payment methods to cater to traders from around the world. XM offers MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms for desktop users. These platforms are known for their comprehensive charting capabilities, technical indicators, and expert advisors (EAs).

People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. Dear Md Yuslan,We apologize for any inconvenience you have experienced with your withdrawal. We take such matters seriously and would like to investigate your case further to ensure a satisfactory resolution. In order to assist you better, we kindly request that you reply to the Find Reviewer request we sent to you through Trustpilot. By providing us with your data, we will be able to locate your account in our system and address your concerns promptly. Thank you for your cooperation, and we look forward to resolving this matter for you.XM Team 🚀BIG.

If you leave your account inactive for 90 days, i.e. place no new positions during that time, XM will start charging you $5 every month from that time onward. But it’s also important to note that if your account balance reaches 0, the broker will stop imposing these commissions. Unlike all other instruments, stocks and shares at XM do have designated commissions. More precisely, shares trading has a minimum of $5 commission per transaction.

One risk management feature traders will appreciate is guaranteed negative balance protection. In addition to its excellent range of CFDs, XTB stands out for its choice of trading platforms and free features. IC Markets offers ECN pricing, which is why they are able to offer some of the lowest spreads for many currency pairs.

XM provides a wealth of research across different mediums and asset classes and is a front runner in the market for research offerings. For the XM Zero account the typical spread for EUR/USD is a low 0.1 pip, but there is a commission which amounts to $7 per round trade on a currency lot. This brings the total per lot per trade to 0.35 pip, which is more competitive.

The platform takes several measures to protect users and their accounts. Once you have provided your personal information, you will be required to choose a trading platform. There are several account types available and you can choose whichever suits you during the signup process. While XM provides accessible support through various channels, diversifying communication channels could enhance the overall customer support experience. To summarize, the broker is committed to educating its traders, but further enhancing and diversifying educational resources would better meet traders’ needs and align with industry leaders. When holding positions overnight, traders might incur swap rates, also known as overnight fees.